Problem(Abstract)
Randomly the following error shows up in the mesage.log of the Primary server of a HDR pair:
Needed to send a ping message but failed. 1
Symptom
Messages similar to the following will be displayed in the Message.log on Primary HDR server.
R: Needed to send a ping message but failed. 1
12:31:25 Logical Log 358 Complete, timestamp: 0x20c592c5.
12:31:27 DR: Needed to send a ping message but failed. 1
12:32:28 DR: Needed to send a ping message but failed. 1
12:33:11 Logical Log 359 Complete, timestamp: 0x20ca1170.
12:33:28 DR: Needed to send a ping message but failed. 1
12:33:59 DR: Needed to send a ping message but failed. 1
12:34:29 DR: Needed to send a ping message but failed. 1
12:35:06 Logi
Cause
This is strictly a new Warning message developed and released in IDS 11.70.xC7.
This message is displayed when the HDR buffer starts to backup and fill. This is usually evident of a very Busy system and no cause for alarm.
Monitor these Warnings. If the numeric value in the Warning message reaches a value of 3 or greater, possible Ping Time-out errors could start to occur.